FAQs

  • Q: How do I book an appointment?
    You can schedule your treatment directly through our online booking system. Select your facial service, choose a time, and reserve instantly.

    Q: What is your cancellation policy?
    We ask that you provide at least 24 hours’ notice for cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee. text goes here

  • Q: How should I prepare for my facial?
    Please arrive with a clean face, free of makeup. If you are using retinol, exfoliants, or other active skincare products, discontinue use 2–3 days before your appointment unless otherwise instructed.

    Q: Can I book a facial if I’m pregnant or breastfeeding?
    Yes, we offer pregnancy-safe treatments. Please let us know in advance so we can tailor your facial and product selection accordingly.oes here

  • Q: I’ve never had a facial before. What should I expect?
    Your esthetician will begin with a skin consultation to understand your needs and concerns. From there, your facial will be customized using professional-grade products and treatments designed specifically for your skin.

    Q: Do facials hurt?
    Our treatments are designed to be comfortable and relaxing. Some services may include extractions or advanced modalities, which can cause slight temporary discomfort, but your esthetician will guide you through the process.

  • Q: What should I avoid after a facial?
    Avoid heavy workouts, saunas, and sun exposure for 24 hours. Hold off on using retinols, exfoliants, or acids for 2–3 days unless otherwise directed. Always apply sunscreen.

    Q: How often should I get a facial?
    For best results, we recommend monthly treatments, though acne care clients may benefit from bi-weekly visits. Your esthetician will provide a personalized plan during your consultation.

  • Q: What skincare brands do you use?
    We partner with trusted, professional-grade brands known for results-driven formulas that are safe, effective, and tailored to your skin’s needs.

    Q: Can you help with acne, hyperpigmentation, or sensitive skin?
    Yes. Every service begins with a skin analysis so we can choose the right treatment and products for your concerns. We specialize in results-driven care that is safe for all skin types.